« Code »
« Text »
« Annotation »
1001NO PREVIOUS AVAILABILITY
1002INVALID AIRPORT/CITY CODE
1003INVALID AIR INFORMATION
1004INVALID CLASS OF SERVICE
1005INVALID DATE
1006INVALID AIR SEGMENT INFORMATION
1007NOT ALLOWED FOR CARRIER
1008INVALID AIRLINE CODE
1009INVALID AIRPORT/CITY CODE
1010INVALID FLIGHT NUMBER
1011INVALID NUMBER IN PARTY
2001INVALID VENDOR CODE
2002INVALID CAR TYPE
2003INVALID RATE TYPE
2004INVALID PICK UP AIRPORT/CITY CODE
2005INVALID DROP OFF LOCATION CODE
2006INVALID PICK UP AIRPORT/CITY CODE
2007INVALID PICKUP DATE
2008INVALID DROPOFF DATE
2009CHECK DROPOFF DATE
2010NO LOCATIONS FOUND AT AIRPORT
2011LOCATION CLOSED AT TIME SPECIFIED
2012INVALID CORP ACCOUNT NUMBER
2013DROPOFF LOCATION CLOSED AT RETURN TIME
3001INVALID CHAIN CODE
3002INVALID PROPERTY CODE
3003INVALID ARRIVAL DATE
3004VERIFY NUMBER OF NIGHTS
3005INVALID INPUT
3006INVALID PROPERTY CODE
3007INVALID DEPARTURE DATE
3008INVALID ROOM TYPE
3009INVALID CITY CODE
4001INVALID ADDRESS
4002INVALID EXPIRATION DATE
4003INVALID ZIP CODE
4004INVALID CREDIT CARD INFORMATION
4005NO ADDRESS FOR CREDIT CARD IN PNR
4006NO CREDIT CARD FOR ELEMENT NUMBER IN PNR
5001MISSING REQUEST INFORMATION
5002MISSING FROM CURRENCY IN CURRENCY REQUEST
5003MISSING TO CURRENCY IN CURRENCY REQUEST
5004MISSING AMOUNT CURRENCY IN CURRENCY REQUEST
6001FARE BASIS NOT FOUND FOR CITYPAIR/DATE
6002INVALID AIRPORT/CITY CODE
6003INVALID FORMAT
6004NO FARES FOR MARKET
6005INVALID PASSENGER TYPE
6006CHECK FLIGHT INFORMATION
6007INVALID DEPARTURE DATE
7001INVALID AIRLINE CODE
8001Check Number Of Cars
8002Check Number In Party
8003INVALID INPUT
8004INVALID AIR SEGMENT INFORMATION
8005INVALID CAR TYPE
8006INVALID HOTEL CHAIN
8007INVALID ARRIVAL DATE
8008INVALID PROPERTY NUMBER
8009CHECK NAME FORMAT
8010INVALID PASSENGER TYPE
8011INVALID RECORD LOCATOR
8012MISSING RECEIVED FROM
8013INVALID SEGMENT NUMBER
8014UNABLE TO DELETE SEGMENT
8015UNABLE TO DELETE TELEPHONE
8017ET FAILED_PLEASE MODIFY
8019UNABLE TO VERIFY CONNECTION TIME
8020NO SELLING AGREEMENT
8021REQUESTED NUMBER IN PARTY FOR CLASS OF SERVICE NOT AVAILABLE
8022INPUT DATA INVALID/NOT ENTERED
8025NO TRANSFERABLE DATA FOUND
9001INVALID INPUT
9002INVALID AIRLINE CODE
9003MISSING CITY CODE
9004INVALID CITY CODE
9005UNABLE TO PLACE PNR ON QUEUE AFTER END TRANSACT
11000XX1 SYSTEM ERROR
11001UNABLE TO CREATE XSLT TRANSFORMATION INSTANCE
11002UNABLE TO CREATE PROVIDER INSTANCE
11003PROVIDER TRANSACTION FAILED
11004REQUEST TRANSFORMATION FAILED
11005RESPONSE TRANSFORMATION FAILED
XX01012REQUESTED FLIGHT NOT FOUND. PLEASE VERIFY CITY PAIR/FLIGHT COMBINATION.
XX01013NO MORE AVAILABLE SEATS
XX01014DIRECT ACCESS NOT SUPPORTED FOR THIS AIRLINE
XX01015INVALID OR MISSING AIRCRAFT/EQUIPMENT TYPE
XX01016FLIGHT NOT AVAILABLE AND WAITLIST CLOSED
XX01017FLIGHT NOT AVAILABLE DUE TO TRAFFIC RESTRICTION
XX01018FLIGHT DOES NOT OPERATE ON REQUESTED DATE
XX01019FLIGHT WAS CANCELLED
XX01020INVALID TIME
XX02005INVALID PICK UP LOCATION CODE
XX02006INVALID DROP OFF LOCATION CODE
XX02007TRAVEL BETWEEN THESE STATIONS IS NOT PERMITTED
XX02008INTERNATIONAL ONEWAY RENTALS ARE NOT PERMITTED
XX02009CHOOSEN EQUIPMENT IS UNAVAILABLE
XX02010DESIRED CAR TYPE IS NOT AVAILABLE
XX02011NO VEHICLES AVAILABLE FOR CHOSEN PERIOD OR CRITERIA
XX02012BOOKING PERIOD FOR REQUESTED OFFER HAS EXPIRED
XX02013UNKNOWN RENTAL STATION
XX02014SEARCH BY EXACT VENDOR LOCATION NOT SUPPORTED
XX02015SPECIFIC LOCATIONS WITH NUMBER AND GENERAL LOCATIONS WITHOUT NUMBER CAN NOT BE COMBINED IN ONE REQUEST
XX02016INVALID SimilarNameID
XX02017NO RENTAL ESTIMATE CALCULATED WITH REQUESTED PARAMETERS
XX02018INVALID DROP-OFF/PICKUP DATE COMBINATION
XX02019INVALID VENDOR NAME
XX02020NO RENTAL STATIONS FOUND FOR SPECIFIED CRITERIA
XX03010NO ROOMS AVAILABLE FOR CHOSEN PERIOD OR CRITERIA
XX03011INVALID OR MISSING BOOKING CODE
XX03012INVALID OR MISSING BED TYPE
XX03013INVALID OR MISSING AGE OR BEDDING TYPE FOR CHILD
XX03014NO HOTELS FOUND FOR CHOSEN LOCATION OR CRITERIA
XX03015NO CITY FOUND
XX03016ONLY ONE HOTEL ALLOWED
XX03017ONLY ONE ROOM ALLOWED
XX03018INVALID OR MISSING AGE FOR CHILD
XX03019NUMBER OF ROOMS EXCEEDED
XX03022INVALID OR MISSING NUMBER OF ROOMS
XX04007CREDIT CARD COULD NOT BE VERIFIED
XX04008CREDIT CARD SEEMS TO BE INVALID
XX04009INVALID OR MISSING CREDIT CARD HOLDER
XX04010INVALID OR MISSING CREDIT CARD NUMBER
XX04011INVALID OR MISSING CREDIT CARD ORGANIZATION CODE
XX04012INVALID OR MISSING CREDIT CARD SECURITY ID
XX04015CREDIT CARD NOT ACCEPTED
XX04016INVALID OR MISSING CREDIT CARD TYPE
XX06008ENDORSEMENT TYPE INVALID. USE M OR P.
XX06009ENDORSEMENT TEXT MISSING IN REQUEST.
XX06010FARE BASIS CODE MISSING IN CLASSIFIED PRICING REQUEST.
XX06011SELECTED ENDORSEMENT TYPE NOT SUPPORTED BY GDS/CRS.
XX06012COMMISSION ON A STORED FARE CANNOT BE MODIFIED AFTER AUTO PRICING W/O AFFECTING FCI CODE. REPRICE W/ COMMISSION
XX06013TOUR CODE ON A STORED FARE CANNOT BE MODIFIED AFTER AUTO PRICING W/O AFFECTING FCI CODE. REPRICE W/ TOUR CODE
XX06014TicketType CODE ON A STORED FARE CANNOT BE MODIFIED AFTER AUTO PRICING W/O AFFECTING FCI CODE. REPRICE W/ TICKET TYPE CODE
XX06015ENDORSEMENT ON A STORED FARE CANNOT BE MODIFIED AFTER AUTO PRICING W/O AFFECTING FCI CODE. REPRICE W/ ENDORSEMENT
XX06016TICKET DESIGNATOR ON A STORED FARE CANNOT BE MODIFIED AFTER AUTO PRICING W/O AFFECTING FCI CODE. REPRICE W/ TICKET DESIGNATOR
XX06017BAGGAGE ALLOWANCE ON A STORED FARE CANNOT BE MODIFIED AFTER AUTO PRICING W/O AFFECTING FCI CODE. REPRICE W/ BAGGAGE ALLOWANCE OR CREATE MANUAL FARE
XX06020NO FARES FOUND MATCHING SEARCH CRITERIA
XX06021INVALID FARE RULE CATEGORY
XX06022PRICING REQUEST FAILED
XX06023INVALID OR MISSING FARE BASIS CODE
XX07002PAST DATE NOT ALLOWED
XX07003SEAT NOT AVAILABLE
XX07004SEAT STATUS IS PENDING
XX07005SEAT MAP UNAVAILABLE
XX08024PROFILE MOVE FAILED - ACCESS TO PROFILE SPECIFIED WAS DENIED
XX08026MISSING END TRANSACTION TYPE IN REQUEST
XX08027QUEUE CATEGORY IS REQUIRED FOR PNR QUEUE PLACEMENT IN THIS GDS/CRS
XX08028QUEUE INFORMATION REQUIRED IF END TRANSACTION TYPE IS QR OR QT
XX08029QUEUE NUMBER OR NAME IS REQUIRED FOR PNR QUEUE PLACEMENT IN THIS GDS/CRS
XX08030UNABLE TO DELETE STORED FARE
XX08031ADDRESS USE CATEGORY SELECTED IS NOT SUPPORTED BY GDS/CRS
XX08032INVALID FREQUENT FLYER INFORMATION
XX08033END TRANSACTION FAILED DUE TO SIMULTANEOUS CHANGES BY OTHER PARTY. RETRY.
XX08034INVALID ELEMENT TYPE IN TYPE ATTRIBUTE.
XX08035MISSING PNR ELEMENT NUMBER REFERENCE.
XX08036MISSING PNR SEGMENT NUMBER REFERENCE.
XX08037PROFILE MOVE FAILED.
XX08038BEST PRICING NOT SUPPORTED WHEN STORING FARES
XX08039INVALID OR MISSING END TRANSACTION TYPE
XX08040INVALID TRAVELER REFERENCE IN REQUEST
XX08041NO ITINERARY PRESENT
XX08042APOLLO/GALILEO TRAVEL SCREEN AIR PREFERENCES DATA MOVE FAILED
XX08043INVALID E-MAIL FORMAT
XX08044INVALID ACTION CODE FOR PASSIVE FLIGHT SEGMENT
XX08052INVALID OR MISSING RATE CODE
XX08058PROFILE MOVE FAILED - MULTIPLE PROFILES MATCH SPECIFIED NAME
XX08064INVALID OR MISSING ORIGINDESTINATIONID
XX08071PNR ALREADY CANCELLED
XX08072DEPARTURE DATE TOO CLOSE. YOU CANNOT BOOK OPTION, ONLY REGULAR BOOKING POSSIBLE.
XX08073PNR CAN NOT BE CHANGED
XX08074UNABLE TO DELETE TRAVELER
XX08075INVALID OR MISSING PHONE TYPE
XX08076INVALID OR MISSING EMAIL TYPE
XX08077INVALID OR MISSING FREQUENT GUEST INFORMATION
XX08078FAILED TO CANCEL PNR
XX09006REQUEST FIELD FORMAT ERROR - NOT A DATE. USE YYYY-MM-DD.
XX09007REQUEST FIELD FORMAT ERROR - VALUE MUST BE NUMERIC.
XX09009REQUEST FIELD FORMAT ERROR - INVALID MONETARY AMOUNT.
XX09010CHECK REQUESTED ITINERARY. THERE IS NO DIRECT AIR SERVICE BETWEEN ONE OR MORE CITY PAIRS ENTERED.
XX09011RECORD LOCATOR MISSING OR INVALID
XX09012IATA NUMBER MISSING
XX09013PSEUDO CITY CODE MISSING OR INVALID
XX09014TICKET NUMBER MISSING
XX09015FORM OF PAYMENT MISSING OR INVALID
XX09016REFERENCED SEGMENT NOT FOUND
XX09017REFERENCED TRAVELER NOT FOUND
XX09027NO DATA AVAILABLE.
XX09038TERMS OF CONDITIONS ARE NOT AVAILABLE
XX09041INVALID OR MISSING COUNTRY CODE
XX09044INVALID OR MISSING COUPON / PROMOTION DATA
XX09045INVALID OR MISSING VOUCHER DATA
XX09046INVALID OR MISSING CORPORATE DISCOUNT NUMBER
XX09047GDS/CRS DID NOT RESPOND WITHIN TIMEOUT
XX09048INVALID OR MISSING ASSOCIATIONID
XX10001QUEUE NUMBER DOES NOT EXIST OR NOT ACTIVE.
XX10002QUEUE CATEGORY DOES NOT EXIST.
XX10003QUEUE DATE RANGE DOES NOT EXIST.
XX10004QUEUE NUMBER OR NAME IS REQUIRED.
XX10005MUST BE ON QUEUE FOR THIS OPERATION. USE QUEUE ACCESS.
XX10006MUST BE OFF QUEUE FOR THIS OPERATION.
XX10007QUEUE IS EMPTY.
XX10008PNR NOT FOUND ON THIS QUEUE.
XX11008UNABLE TO CONNECT TO DATABASE
XX11009DATABASE ERROR
XX11010INVALID XXROW OBJECT
XX11015UNABLE TO LOAD GIVEN STRING XML INTO XXDOMDOCUMENT
XX12001INVALID PRINTER TYPE REQUESTED
XX12002NO PRINTER ADDRESS PROVIDED
XX12003INVALID PRINTER ADDRESS PROVIDED
XX12004PRINTER CANNOT BE INITIALIZED
XX12005TICKET CANNOT BE VOIDED
XX12006TICKET NUMBER IS MISSING OR INVALID
XX12007UNABLE TO REVALIDATE TICKET
XX12008INVALID PRINTER TYPE
XX12009INVALID REFUND TYPE
XX12010TICKET CANNOT BE REFUNDED
XX12012NOT AUTHORIZED TO RETRIEVE SPECIFIED TICKET IMAGE
XX12013NO TICKET FOUND FOR TICKET NUMBER SPECIFIED
XX12017TICKET CANNOT BE ISSUED
XX12019TICKET CANNOT BE EXCHANGED
XX13001INVALID CURRENCY CODE
XX13002MISSING OR INVALID NUMBER OF DECIMALS VALUE IN CURRENCY CODE
XX13003MCO CREATION FAILED
XX13004MCO CANNOT BE REFUNDED
XX13005MCO NUMBER IS MISSING OR INVALID
XX13006MCO CANNOT BE VOIDED
XX14001ENTER AIRPORT CODE INSTEAD OF CITY CODE
XX14002NO MCT EXCEPTIONS EXIST FOR REQUEST - SEE STANDARD MCT
XX14003INVALID AIRPORT/CITY CODE
XX14004NO MCT TABLE EXISTS FOR CITY REQUESTED
XX15001INSURANCE PURCHASE FAILED
XX15002INVALID OR MISSING INSURANCE INFORMATION
XX16001INVALID OR MISSING BAGGAGE INFORMATION
XX16002INVALID OR MISSING NUMBER OF BAGGAGE
XX16003INVALID OR MISSING BAGGAGE WEIGHT
XX16004OPTIONAL SERVICE IS NOT AVAILABLE AS REQUESTED
XX17001PROFILE CREATION FAILED
XX17002PROFILE CREATION FAILED BECAUSE A PROFILE WITH THE SAME NAME IS ALREADY EXISTING.
XX17003INVALID PROFILE RECORDLOCATOR
XX17004INVALID PROFILE TYPE
XX17005INVALID PROFILE COMPANY NAME
XX20000SPNR SYSTEM ERROR
XX20001PNR ALREADY CANCELLED
XX20002CANNOT IMPORT PNR FROM NON-RETRIEVABLE SOURCE
XX20003RETRIEVAL OF SOURCE PNR FAILED
XX20004XSL TRANSFORMATION FAILED OR RETURNED EMPTY RESULT
XX20005CANNOT CREATE A PNR WITHOUT ANY SOURCE SEGMENTS
XX20006NO RESPONSE RECEIVED FROM SOURCE
XX20007FAILED TO CANCEL PNR CREATED IN ONE SOURCE AFTER ERROR OCCURRED IN OTHER SOURCE
XX20008UNABLE TO CANCEL PNR CREATED IN NON-CANCELLABLE SOURCE AFTER ERROR OCCURRED IN OTHER SOURCE
XX20009FAILED TO CONNECT TO SOURCE
XX20010FAILED TO CANCEL PNR
XX20011TOO MANY MATCHING PNRS
XX20012NO SOURCE SPECIFIED IN REQUEST
XX20013ERROR RESPONSE RECEIVED FROM SOURCE
XX20014CANNOT IMPORT SOURCE PNR WITHOUT SEGMENTS
XX20015PNR NOT FOUND
XX20016ACCESS TO PNR RESTRICTED
XX08081INVALID OR MISSING SEGMENT TYPE This error has been introduced for PNRDelete. When a segment deletion shall be done by ElementNumber, a segment type must be specified. In case of an invalid or missing segment type information, this error is returned.
XX08079NO RESPONSE RECEIVED FROM PROVIDER SYSTEM - UNABLE TO DETERMINE IF PROVIDER PNR WAS CREATED This error message is returned, when a native create booking request has been sent, but no provider response was returned, e.g. due to the occurence of a timeout.
XX08090UNABLE TO CONTINUE BECAUSE OF UNACKNOWLEDGED SEGMENTS IN PNR This generic error is returned if a PNR workflow can not be continued because the PNR contains unacknowledged segments. On GDS this means that the PNR contains segments with status 'NN'.
XX040143-D SECURE CREDIT CARD IS REQUIRED3-D Secure authentication is required. 3-D Secure is an XML-based protocol used as an added layer of security for online credit and debit card transactions. It was developed by Visa to improve the security of Internet payments and offered to customers as the Verified by Visa service. Services based on the protocol have also been adopted by MasterCard, under the name MasterCard SecureCode, and by JCB International as J/Secure.
XX040133-D SECURE CREDIT CARD NOT SUPPORTED3-D Secure booking is not possible. 3-D Secure is an XML-based protocol used as an added layer of security for online credit and debit card transactions. It was developed by Visa to improve the security of Internet payments and offered to customers as the Verified by Visa service. Services based on the protocol have also been adopted by MasterCard, under the name MasterCard SecureCode, and by JCB International as J/Secure.
XX06019INVALID OR MISSING FAREREFKEYA FareRefKey is missing or has invalid format. A FareRefKey for example must be specified, when using DirectPricing option.
XX11006INVALID PARAMETERS IN JAVASCRIPT FUNCTION CALLA JavaScript function was called with missing parameters or parameters of wrong type. As this is not checked by JavaScript itself, it needs to be checked within the function body.
XX11011METHOD CALLED ON JAVASCRIPT OBJECT NOT SUPPORTEDA method has been called on a JavaScript object, which it doesn't support. This is not for the case where the method doesn't exist (which results in a JS runtime error. It is meant for cases where a method stub was implemented to return this error message.
XX09026ELEMENT OR ATTRIBUTE IN REQUEST NOT SUPPORTED FOR THIS GDS/CRS.A request has been sent with elements or attributes, which are allowed by the schema, but unsupported by the GDS/CRS used (compare XX09036 for cases, where elements/attributes are supported, but not for specific values).
XX09036VALUE(S) SPECIFIED IN REQUEST NOT SUPPORTED FOR THIS GDS/CRS.A request has been sent with values, which are allowed by the schema, but unsupported - either by themselves or in a specific combination - by the GDS/CRS used (compare XX09026 for cases, where elements/attributes are not supported at all).
XX09024OPTIONAL INPUT DATA IS MANDATORY FOR THIS GDS/CRS.A request is missing an element or attribute defined as optional in the schema, but the current GDS/CRS requires it as mandatory. If the additional data is not required in general for the GDS/CRS, but only for specific requests, use XX09050 instead!
XX09050OPTIONAL INPUT DATA IS MANDATORY FOR THIS REQUEST.A request is missing elements or attributes defined as optional in the schema, but required for specific requests. This is generic version of "MISSING FLIGHT NUMBER" and the likes which was introduced for a case where either a DateOfBirth or an Age were required. If the additional data is always required for a specific GDS/CRS use XX09024 instead!
XX09042REQUEST IS NOT VALID FOR THIS GDS/CRS.A request is valid according to the schema, but the chosen combination of data or nodes is not for the current GDS/CRS. An example would be: an element has optional child nodes which may only be present in certain combinations.
XX09034SURPASSED NUMBER OF DAYS.A request message for more than DayOfWeek value. Primarily used in TimeTableRQ.
XX09035SpecificFlight NOT SUPPORTED.A request message for SpecificFlight note. This is used in TimeTableRQ.
XX09032MISSING AIRLINE CODE.A request message is missing airline code nodes. For each missing nodes, an error message will be displayed.
XX09028MISSING CITY CODE.A request message is missing city code nodes. For each missing nodes, an error message will be displayed.
XX09029MISSING DATE.A request message is missing date nodes. For each missing nodes, an error message will be displayed.
XX09031MISSING DAY OF WEEK.A request message is missing DayOfWeek nodes. Primarily used in TimeTableRQ.
XX09033MISSING FLIGHT NUMBER.A request message is missing flight number nodes. For each missing nodes, an error message will be displayed.
XX09025REQUEST MESSAGE INCOMPLETE - ADDITIONAL NODES REQUIRED.A request message is missing nodes. For example, at least one of a series of optional elements (which could not be defined as a true choice) is required.
XX09030MISSING TIME.A request message is missing time nodes. For each missing nodes, an error message will be displayed.
XX08069UNKNOWN ERROR ON ENDTRANSACT, RECORDLOCATOR MISSINGAfter the end transaction, try to retrieve the PNR on the session if the record locator missing in the native response.
8018UNABLE TO RETRIEVE_FIN OR IGNOREAn unfinished PNR is blocking your current workspace, which is why you can not retrieve a new PNR into that workspace. Clear your workspace by finishing or ignoring the current PNR, so you can continue your work.
XX12020INVALID OR MISSING REPORTING SYSTEMEither ARC (Airlines Reporting Corporation) or BSP (Billing and Settlement Plan) must be specified.
XX08068PRICE CHECK FAILED - BOOKING REJECTED.ElsyArres is doing a price check at booking time. If calculated price provided by us in the booking request is differing from price at booking time, the booking will be rejected. In Amadeus when booking a hotel we are checking, whether price at booking time differs from expected price, so this error code can be used there too. In an additional Error/Text element a more detailed reason should be provided.
8016ET FAILED_SIMULTANEOUS CHANGESEND TRANSACTION FAILED DUE TO SIMULTANEOUS CHANGES BY OTHER PARTY. RETRY.
XX20017UNABLE TO CREATE ONE-WAY FARE COMBINATIONSError code for MultiSearchRQ/FareSearchRQ version which combines one-way fares into fares for two OriginDestinations. Initially introducted for case when currencies of one-way fares from different sources do not match.
XX11012CONFIGURATION FILE NOT FOUND OR EMPTYError initially introduced for adapters (temporarily) based on HTTP object were configuration files like metapool config are read from JavaScript.
XX10010CHECK FUTURE QUEUE PLACE DATEFor future queue placement the date must be at least two days in the future for Sabre and must precede final travel date
XX12015MISSING OR INVALID OLD FORM OF PAYMENTFor instance when exchange is performed as additional collection - old FOP is needed.
XX12016MISSING OR INVALID COUNTRYCODE FOR PRINTERFor some GDS/CRS it is necessary to provide the countrycode, where the ticket printer is located.
XX12023INVALID OR MISSING VALIDATING CARRIERFor transactions where it is mandatory to specify a validating carrier, but none was specified, this error will be returned if.
XX08082UNABLE TO CHANGE CONTROL OF PNRGeneral purpose error when PNRChangeControlRQ fails for specific reasons not covered by other error codes. Add additional Text element to explain specific error cause.
XX12018REFERENCED FARE NOT FOUNDIf a fare with referenced fare number is not found.
XX09037INVALID OR MISSING PASSPORT INFORMATION.If a passport number, type, issue date, expiry date, issue country, issue city or other passport related information is invalid or missing.
XX08063PNR PROCESSING FAILED. RECORD LOCATOR:If a PNR is processed and a record locator is created, but there is a technical problem, creating a PNRViewRS, this error is returned. In an additional Error/Text element the record locator, that was created has to be returned, if possible, or NO RECLOC, if none is available.
XX09039NO LOCATION FOUND FOR SPECIFIED PARAMETERS.If a search for a location failed, because no location for specified name, zip code or reference point exists.
XX12022INVALID OR MISSING TRAVELER REFERENCEIf a traveler is specified either by traveler reference number or by its name and no traveler can be found by these specifications, this error will be returned.
XX08023PROFILE MOVE FAILED - PROFILE SPECIFIED WAS NOT FOUNDIf profile was specified by name, no profile matched. If profile was specified by locator, locator did not match a profile.
XX09049INVALID OR MISSING BOOKINGSOURCEIf the agency booking source number is invalid or is missing.
XX09051UNABLE TO REDISPLAY PNRIf the redisplay of a PNR is part of a XX/1 process and it fails, the process can not continue.
XX09043UNABLE TO RETRIEVE PNRIf the retrieve of a PNR is part of a XX/1 process and it fails, the process can not continue.
XX08066GROUPSIZE COULD NOT BE CHANGED.In an additional Error/Text element a more detailed reason should be provided.
XX08067BOOKING ALREADY EXISTING - CHECK FOR DUPLICATE BOOKING.In an additional Error/Text element a more detailed reason should be provided.
XX12021INVALID OR MISSING REFUND DATAIn the following text elements for this error the missing or invalid data should be named more detailed.
XX20018PNR CANCELATION NOT SUPPORTED FOR SPECIFIED SOURCEIntroduced for /PNRDeleteRQ/CancelSourcePNR.
XX20019SPECIFIED SOURCE PNR IS NOT PART OF SPNRIntroduced for /PNRDeleteRQ/CancelSourcePNR.
XX18000SPECIFIED FARE WAS NOT FOUNDIntroduced for BIBE when either the chosen combination of fare types for in- and outbound is not offered by DB or no longer available at time of RailPriceRQ or PNRCreateRQ.
XX20020DELETION NOT SUPPORTED FOR SPECIFIED SOURCEIntroduced for PNRDeleteRQ.
XX10014REACHED END OF QUEUEIntroduced for the case that queue bounce has moved past the end of the queue (moving either forward or backward).
XX08065INVALID OR MISSING ENDTRANSACTION OR TRANSACTIONTYPE. STORING FARE FOR TICKETLESS CARRIER WOULD CAUSE END TRANSACTION.Storing a fare for ticketless carriers causes an undocumented end transact. This error is thrown, if the user has specified no EndTransaction element or a TransactionType which does no end transaction.
XX09052AUTHORIZATION DENIEDThe authorization needed to process this request was denied.
XX05005CURRENCY NOT SUPPORTEDThe requested currency is not supported.
XX08062UNABLE TO SELL REQUESTThe segment you tried to sell could not be sold. As an additional text element the flight information of the segment, that could not be sold, should be provided. (see Sabre adapter for example)
XX08101UNABLE TO DISPLAY FARE(S)This error code can occur either if there is a problem to get the fare information from PNR or there is a technical problem in the process, that handles the fare display in XX/1.
XX09019SEGMENT PERIOD CONTAINS LOGICAL ERRORThis error code is returned for example in cases where the arrival date is before the departure date.
XX08102UNABLE TO CREATE TRAVELERThis error code is returned if travelers can not be created in PNR. (e.g. because maximum number of travelers has been reached or a restriction prevents creation of travelers in PNR).
XX11016ENCRYPTION FAILEDThis error code is returned in case the encryption of a response document failed.
XX08092INVALID OR MISSING CONFIRMATION NUMBERThis error code is returned in cases where a confirmation number must be specified, while it is optional in PNRCreateRQ schema (e.g for passive car or hotel bookings).
XX08054INVALID OR MISSING DROPOFF TIMEThis error code is returned in cases where a dropoff time must be specified, while it is optional in PNRCreateRQ schema(e.g. Mietwagenmarkt.de)
XX08055BOOKING DIFFERENT HOTELS IN ONE REQUEST IS NOT SUPPORTEDThis error code is returned in cases where a GDS/CRS does not support to book several rooms in different hotels at once (e.g. HRS)
XX08056BOOKING SEVERAL HOTEL ROOMS WITH DIFFERENT DATE RANGES IN ONE REQUEST IS NOT SUPPORTEDThis error code is returned in cases where a GDS/CRS does not support to book several rooms with different date ranges at once (e.g. HRS)
XX08091INVALID OR MISSING PICKUP TIMEThis error code is returned in cases where a pickup time must be specified, while it is optional in PNRCreateRQ schema.
XX08099UNABLE TO REBOOK AIR SEGMENTThis error code is returned in cases where a PricingInfo/@BestPricing='Y' is specified, but the rebooking into the class of service for the best price failed.
XX08095BILLING NUMBER MISSING OR INVALIDThis error code is returned in cases where a valid billing number must be specified (e.g for car or hotel bookings).
XX08098BILLING REFERENCE MISSING OR INVALIDThis error code is returned in cases where a valid billing reference must be specified (e.g for car or hotel bookings).
XX08093FORM OF DEPOSIT MISSING OR INVALIDThis error code is returned in cases where a valid form of deposit must be specified (e.g for car or hotel bookings).
XX08094FORM OF GUARANTEE MISSING OR INVALIDThis error code is returned in cases where a valid form of guarantee must be specified (e.g for car or hotel bookings).
XX08097TOUR CODE MISSING OR INVALIDThis error code is returned in cases where a valid tour code must be specified (e.g for car or hotel bookings).
XX08096VOUCHER MISSING OR INVALIDThis error code is returned in cases where a valid voucher must be specified (e.g for car or hotel bookings).
XX08047INVALID OR MISSING E-MAIL ADDRESSThis error code is returned in cases where an email address is mandatory for successful PNR creation (e.g. Mietwagenmarkt.de)
XX08048INVALID OR MISSING CUSTOMER INFORMATIONThis error code is returned in cases where customer informations (e.g. phone number, mail address, address, date of birth,...) that are mandatory for successful PNR creation are invalid or missing(e.g. Mietwagenmarkt.de)
XX08051INVALID OR MISSING TRAVELER DATE OF BIRTHThis error code is returned in cases where date of birth, which is mandatory for successful PNR creation is invalid or missing(e.g. Mietwagenmarkt.de)
XX08045INVALID PNR ELEMENT NUMBER REFERENCE.This error code is returned in cases where in request message a PNR element reference was used but XML element () is empty or has invalid value
XX08046INVALID PNR ELEMENT TATTOO NUMBER REFERENCE.This error code is returned in cases where in request message a PNR element TATTOO reference was used but XML element () is empty or has invalid value
XX09018GDS/CRS REPORTED ERRORThis error code is returned in cases where in the GDS/CRS an error of the backendsystem is reported. The original error message should be put in an additional text element.
XX03021BOOKING WAS DENIED BY HOTEL.This error code is returned in cases where no confirmation and no pending status of the hotel booking was identified. So the hotel booking has failed.
XX03020NO DIRECT BOOKING CONFIRMATION WAS RECEIVED BY HOTEL. PENDING STATUS NOT ACCEPTED.This error code is returned in cases where no direct booking confirmation was received by the hotel and PNRCreateRQ/CompletePNRElements/Itinerary/Hotel/@AcceptPendingStatus='N'. If AcceptPendingStatus='Y' the pending status will be accepted and no error is returned.
XX08070INVALID OR MISSING TRAVELERThis error code is returned in cases where no or invalid travelers were specified, which are mandatory for successful PNR creation.
XX08057CHECK NUMBER OF PERSONSThis error code is returned in cases where number of persons in invalid
XX08049INVALID OR MISSING PHONE NUMBERThis error code is returned in cases where phone number, which is mandatory for successful PNR creation is invalid or missing(e.g. Mietwagenmarkt.de)
XX08050INVALID OR MISSING TRAVELER ADDRESSThis error code is returned in cases where phone number, which is mandatory for successful PNR creation is invalid or missing(e.g. Mietwagenmarkt.de)
XX08053INVALID OR MISSING TRAVELER GENDERThis error code is returned in cases where the gender, which is mandatory for successful PNR creation is invalid or missing(e.g. Mietwagenmarkt.de)
XX09020GEOCODING NOT SUPPORTEDThis error code is returned when location definition by geo coordinates is not supported by GDS/CRS.
XX09021LOCATION NAME MISSING OR INVALIDThis error code is returned when location name is missing or invalid. (e.g. EncodeRQ)
XX08104UNABLE TO SPLIT PNRThis error code is returned when splitting a PNR fails.
XX08100UNABLE TO STORE FAREThis error code is returned when storing the fare for a PricingInfo/@StorePrice='Y' failed.
XX09023GEOCODED POSITION INFORMATION MISSING OR INVALIDThis error code is returned when the geo position is missing or invalid.
XX09022RADIUS MISSING OR INVALIDThis error code is returned when the radius for a perimeter search is missing or invalid.
XX08103ACCOUNT BALANCE EXHAUSTEDThis error code is returned when working with systems where the account owner has pre-payed credits which have been exhausted.
XX11014XXSCREEN PARSING ERRORThis error code is returned, if a XXScreen object can not parse the string, that is passed to it.
XX11013XX1 SYSTEM ERROR: InfoGroup/Error created with missing or empty value for CodeThis error code is set by COMMON.js when a method of infoGroup is called to create or extract errors and the mandatory Code for an error is missing.
XX10013QUEUE PLACE PARTIALLY FAILEDThis error is returned in the event that a PNR was to be placed on several queues which was only partially successful.
XX10009INVALID BOUNCE NUMBERThis error is returned in the event the ForwardNumber or BackwardNumber is missing or is invalid in QueueRQ/Bounce request.
XX10012QUEUE PLACE FAILEDThis error is returned in the event the queue placement failed but it is unclear due to which reason.
XX08080ERROR OCCURRED AFTER RESPONSE WAS RECEIVED FROM PROVIDER SYSTEM - FAILED TO DETERMINE IF PROVIDER PNR WAS CREATEDThis error message is returned, in case a native booking request is answered with a response message from provider, but the script execution fails before the response was analyzed so that it is not clear whether a PNR has been created on the provider system.
XX09040SPECIFIED SEGMENTS NOT FOUND OR NOT AVAILABLEThis error was introduced for RailPriceRQ to handle cases where the rail segments in the request are not found in the response from BIBE. Possibly there are similar cases for other adapters.
XX08084PNR DOES NOT CONTAIN REQUESTED DATAThis generic error is returned if a PNR does not contain data, that was requested by setting filter criteria.
XX08087UNABLE TO CREATE GROUP PNRThis generic error is returned if the creation of a Group in a PNR fails.
XX08085REMARK CREATION FAILEDThis generic error is returned if the creation of remarks in the PNR failed.
XX08088UNABLE TO DELETE SEATThis generic error is returned if the deletion of a Seat in a PNR fails.
XX08089UNABLE TO DELETE ADDRESSThis generic error is returned if the deletion of an address in a PNR fails.
XX08083PNR END TRANSACTION FAILEDThis generic error is returned if the end transaction of a PNR failed for various reasons.
XX08086INVALID OR MISSING TICKETING ENTRYThis generic error is returned if the Ticketing information in the PNR is missing, invalid or failing.
XX12011UNABLE TO RETRIEVE TICKET IMAGEThis is a generic error message when a ticket image cannot be retrieved for unknown reasons.
XX08059PROFILE MOVE FAILED - PROFILE NAME SPECIFIED IS INVALIDThis may occur for instance, if a profile name specified contains illegal characters.
XX08060INVALID OR INCOMPLETE SECURE FLIGHT DATA (SSR DOCS) NEED DOB, GENDER, FULL PAX NAMEThis may occur for instance, if APIS/PictureID does not have the mandatory elements for the Secure Flight proram: Date Of Birth, Gender and full passenger name as shown on passport.
XX06018NUMBER OF ALLOWED AIRLINE OPTIONS EXCEEDED FOR THIS GDS/CRSUsed for instance in FareQuoteRQ where GDS/CRS specific limitations exist how many airline codes can be used in tariff display requests.
XX10011Q MOVE SAME ORIGIN AND DESTINATION QUEUEWhen doing QueueRQ/Move - cannot have the same queue number+category in FromQueue and ToQueue
XX12014ONLY ONE TICKET ALLOWEDwhen more then one RecordLocator on the request.
XX11007UNEXPECTED GDS/CRS RESPONSEXX/1 has received a GDS/CRS response it does not know how to handle or has not received an expected response and therefore does not know how to proceed.
XX08061OFFICE NOT AUTHORIZED TO ACCESS SPECIFIED PNRYou tried to display a Passenger Name Record (PNR) that your office or an authorized branch office does not currently control.
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